Fairly speaking, this hotel has everything required to make your stay not necessarily a memorable one but comfortable and satisfactory experience. Location is prime, right next to the West Lake where vibrant community of expats, locals mixed in harmony. Room design is not outstanding like it comes out of haute couture magazine but it's got its nostalgic style and more importantly, it is practical. You would find all amenities that you need, bedding is comfortable, rooms is spacious, featuring a real working desk that helps you keep up with productivity while on biz trip. Restaurant serves premium quality food, service is attentive too. Overall, it is definitely worth spending money on.

Good service

Good

It is a bit old, but service is excellent, room is clean and food is delicious. So what do you need more?

Great hotel, best service

Tuyệt vời

Very nice

best hotel in vietnam

very good very nice

Very nice

Very nice

Khách sạn tuyệt vời

Khách sạn tuyệt vời

Nice hotel

Perfect hotel for stay!!!

Very nice staff, they are supepr outstanding and incredibly attentive to me, room was clean and well maintained

Tuyệt

very excellent destination to stay and enjoy, service here is always amazing

Good Service

Very good

Amazing service

Awesome hotel

Great Hotel with excellent service.

Very

Very

Awesome hotel

Nice hotel with great service

My is lung linh

Very good

I feel like home whenever staying at Sheraton Hanoi Hotel

So nice hotel in Hanoi!!!

Great hotel, Fantastic staff!

Very good

Good hotel

trải nghiệm tuyệt vời 🥰

This hotel is the best choice for business trip in Hanoi. The location is well connected to the airport and it is easy to reach even during rush hours. Service and food are top notch. Highly recommended for travellers that want to have some relax and nice during their business trips.

Very clean,friendly staff

Nice and value for money

Very very good

Great rooms with perfect view!

Breathtaking place

Very excellent

Very good

very good

Very good

really good service

Very good

Good pool,good fitness and the food

5 stars hotel

exceptional service

Very good

Excellent hotel

Exceptional, very good

Very good

Excellent service

Perfect

😘😘😘😘😘

😘

Best service hotel, good staff

All good

Best hotel

I'll come back