In this captivating interview, we delve into the world of Khun Kung, a seasoned professional with over 15 years of experience in the spa industry. As the mastermind behind the serene haven that is Pearl Spa at Avista Grande Phuket Karon-Mgallery, Khun Kung shares her profound passion for curating not just services but unforgettable experiences of joy and rejuvenation. Her commitment to blending traditional Thai elegance with modern luxury sets Pearl Spa apart, making it a celebration of Phuket's rich cultural heritage. Join us as we explore the inspirations, innovations, and personal touches that make Pearl Spa a sanctuary for tranquility and indulgence.
CAN YOU TELL US ABOUT YOUR BACKGROUND AND HOW YOU BECAME INVOLVED IN THE SPA INDUSTRY? WHAT INSPIRED YOU TO PURSUE A CAREER IN MANAGING SPAS?
With a career spanning over 15 years in the spa industry, Khun Kung finds her true calling in the smiles and contentment of her clients post-treatment. Her journey in this field is driven by a deep-rooted passion, a desire not merely to offer services but to curate experiences of joy and rejuvenation. At Pearl Spa, the flagship spa at Avista Grande Phuket Karon-Mgallery, Khun Kung has meticulously shaped a sanctuary—a tranquil oasis where her expertise and heartfelt engagement with every client intertwine, ensuring that the spa is more than just a destination; it's a haven of peace and happiness for everyone who visits.
WHAT ARE YOUR FAVOURITE ASPECTS OF PEARL SPA?
Khun Kung was born and raised in Phuket, and Pearl Spa is a testament to her roots, seamlessly blending the island's iconic Sino-Portuguese architecture into its design. This choice reflects a deep-seated reverence for Phuket’s heritage, making the spa not just a place for relaxation but a celebration of Phuket's cultural identity.
Expanding on the vision for Pearl Spa, the brand recently launched Madame Perle’s Salon de Beaute at Avista Grande Phuket Karon Mgallery, a modern echo of Phuket's first beauty salon in its golden age of tin barons and merchants from Europe and China. This new salon merges Thai elegance with European flair, offering high-class beauty services and a curated selection of cosmetics, providing an immersive cultural and beauty experience on the shores of Karon Beach.
This cultural storytelling and reliving of Phuket’s heritage are Khun Kung’s favourite aspects of Pearl Spa. She has recently introduced exclusive packages that harmoniously blend the spa treatments of Pearl Spa with luxurious beauty services offered at Madame Perle’s Salon de Beaute, such as shampoo and blow-dry or nail painting, offering a comprehensive pampering experience. This innovative approach not only pays homage to the region's heritage but also redefines the essence of luxury pampering, leaving guests with a deeply enriched and memorable experience that captures the heart and spirit of Phuket's storied past.
HOW WOULD YOU DESCRIBE THE AMBIENCE AND ATMOSPHERE AT PEARL SPA?
At Pearl Spa, the atmosphere is an artfully crafted haven of peace. The gentle glow of soft lighting, the subtle scents that fill the air, and the elegant pearl-shaped chandeliers come together to forge an environment of serenity and rejuvenation. Elements of Sino-Portuguese design, from antique cabinets to intricately designed window screens, infuse the space with timeless elegance. Here, every detail contributes to a harmonious experience of calm and renewal, making Pearl Spa more than just a spa; it's a sanctuary where beauty and tranquillity reign.
WHAT ELEMENTS CONTRIBUTE TO CREATING A TRANQUIL HAVEN FOR GUESTS?
Every detail is meticulously crafted for your relaxation. Soft lighting, plush furnishings, and soothing scents set the stage for a serene atmosphere. Natural elements seamlessly blend with quiet spaces, providing a retreat from the afternoon sun. Enjoy gentle background music as skilled therapists offer rejuvenating spa services. Whether it's the calming design, personalized attention, or wellness programs, each element contributes to an oasis of peace. Escape the everyday and immerse yourself in a sanctuary designed for your tranquility.
HOW DOES PEARL SPA INVEST IN THE TRAINING AND DEVELOPMENT OF ITS STAFF TO ENSURE THEY STAY UPDATED WITH THE LATEST SPA TECHNIQUES AND TRENDS?
Pearl Spa invests in the continuous training and development of its staff through regular workshops, in-house training, external certifications, attendance at industry events, collaboration with product brands, performance reviews, and a collaborative work environment to ensure they stay updated with the latest spa techniques and trends.
WHAT DO YOU BELIEVE SETS PEARL SPA APART FROM OTHER SPAS IN THE AREA?
Pearl Spa distinguishes itself from local competitors with its unique blend of offerings. Our signature treatments, notably the Pearl Infused-Essential Oil massages, offer an unparalleled, rejuvenating experience. Furthermore, our dedication to sustainability is evident in our choice of Phutawan, locally sourced sustainable products from northern Thailand, highlighting our commitment to both guest wellness and environmental stewardship. This combination of innovative spa services and eco-conscious practices defines our exceptional and thoughtful approach to guest care.
CAN YOU SHARE SOME OF THE MOST REWARDING MOMENTS OR ACHIEVEMENTS IN YOUR CAREER AS THE MANAGER OF PEARL SPA?
Managing Pearl Spa has been a journey filled with notable milestones, chief among them being our sustained top-ranking on TripAdvisor's Traveler's Choice Best of the Best and our accolades from the World Luxury Spa Awards. These achievements reflect our unwavering dedication to service excellence, customer delight, and staying ahead in the wellness industry. The continuous stream of positive feedback and prestigious recognitions are pivotal to enhancing our spa's esteemed standing and success.
WHAT IS THE VISION FOR PEARL SPA IN THE FUTURE? ARE THERE ANY EXPANSIONS OR NEW DEVELOPMENTS ON THE HORIZON? HOW DO YOU ENVISION PEARL SPA EVOLVING IN THE COMING YEARS?
Looking ahead, Pearl Spa envisions a future of growth and innovation. Inspired by Phuket Old Town's inaugural beauty salon at the turn of the century, we've introduced Madame Pearl's Salon de Beaute to Avista Grande Phuket Patong Mgallery, marking the first step in our expansion journey. Next, we're set to captivate the hearts of Old Phuket Town with a Pearl Spa & Café on the famous Thalang Road. This strategic move aims to broaden our reach, immerse ourselves in the local culture, and welcome new patrons into our world of bespoke wellness experiences.
As we conclude this insightful interview, it becomes evident that Khun Kung's dedication to creating a haven of peace at Pearl Spa transcends mere management—it is a labour of love. From seamlessly incorporating Phuket's heritage into the spa's design to introducing innovative beauty services at Madame Perle’s Salon de Beaute, Khun Kung's vision for Pearl Spa goes beyond expectations. Her commitment to continuous staff training, sustainable practices, and the pursuit of excellence has garnered prestigious accolades and set a new standard for spa experiences. With exciting expansions on the horizon, Pearl Spa's future promises to be a harmonious blend of growth, cultural immersion, and the continued creation of bespoke wellness experiences for its patrons.
