Before the LUXE Global Awards Gala, we had the privilege of sitting down with General Manager of Amari Watergate Bangkok, Sukamal Mondal to delve into what makes this destination truly remarkable, offer a glimpse of what guests can anticipate, and discuss the exciting future ahead.
COULD YOU TELL US MORE ABOUT THE HISTORY OF AMARI WATERGATE BANGKOK?
Amari Watergate Bangkok, established in 1994, has been an emblem of luxury and refinement in the pulsating heart of Bangkok. Over the decades, the hotel has seamlessly merged top-notch amenities with the timeless warmth of Thai hospitality, gracefully evolving alongside Bangkok as it burgeoned into a cosmopolitan hub.
As we continue our journey, embracing both our storied past and the dynamic future, a subtle transition unfolds – our renaissance as Amari Bangkok. This upcoming change, while paying homage to our roots, signifies our commitment to offering contemporary experiences while staying true to our essence.
AS THE HOST VENUE FOR THE 2023 LUXE GLOBAL AWARDS GALA, WHAT DO YOU BELIEVE SETS THIS SPECTACULAR VENUE APART FROM THE REST?
What distinctly sets Amari Watergate Bangkok apart is its harmonious blend of contemporary design with Thai elegance, and a deep commitment to sustainability. With our recent endeavours such as transitioning to a sustainable centrepiece in our lobby, we offer an eco-conscious setting, making our venue perfect for premier events like the LUXE Global Awards Gala that align with a sustainable ethos.
HOW DOES AMARI WATERGATE BANGKOK INCORPORATE LOCAL CULTURE AND TRADITIONS INTO THE GUEST EXPERIENCE?
At Amari Watergate Bangkok, we emphasize the significance of integrating local culture into our guest experience. Guests will find contemporary Thai art pieces displayed throughout the hotel, representing our commitment to celebrating Thai culture. Our cultural immersion corner in the lobby stands as a testament to this dedication, allowing visitors to delve deeper into modern Thai lifestyles and crafts. With a harmonious blend of traditional and contemporary Thainess, underscored by our commitment to sustainability, we provide an experience that's both enriching and authentically Thai.
HOW DO YOU AND YOUR TEAM ENSURE EXCEPTIONAL CUSTOMER SERVICE AND PERSONALIZED EXPERIENCES FOR EACH GUEST?
Our ethos revolves around understanding and anticipating the unique needs of our guests.
Regular training, open communication, and harnessing guest feedback form our foundation.
For those seeking a truly tailored experience, we offer personalized Muay Thai classes at our FIT Centre, allowing guests to immerse in Thailand's rich martial arts heritage.
This commitment to detail ensures each guest feels uniquely valued and catered to in an environment-conscious manner.
COULD YOU HIGHLIGHT SOME OF THE EXCLUSIVE AMENITIES AND SERVICES THAT GUESTS CAN ENJOY DURING THEIR STAY AT AMARI WATERGATE BANGKOK?
Guests at Amari Watergate Bangkok are treated to a variety of exclusive amenities. They can enjoy personalized services at Club Siraa, indulge in culinary delights at Prego Bangkok, and immerse themselves in rejuvenation sessions at our Breeze Spa. Additionally, our FIT Centre offers state-of-the-art equipment and tailored fitness sessions, including personalized Muay Thai classes. While enjoying these amenities, guests can also be captivated by the magnificent views of downtown Bangkok, all while knowing that our services are underpinned by sustainable practices.
AMARI WATERGATE BANGKOK IS LOCATED IN THE BUSTLING CITY CENTER. HOW DO YOU ENSURE A TRANQUIL AND PEACEFUL ATMOSPHERE FOR GUESTS AMIDST THE ENERGETIC SURROUNDINGS?
Amari Watergate Bangkok, despite being situated in the vibrant heart of the city, offers guests a sanctuary of tranquillity. Our serene hotel garden spaces, calming Breeze Spa, and peaceful lounges provide a haven from the bustling city. Furthermore, our commitment to green initiatives creates an atmosphere of serenity and conscious luxury.
FINALLY, WHAT ARE YOUR FUTURE PLANS AND ASPIRATIONS FOR AMARI WATERGATE BANGKOK, AND HOW DO YOU ENVISION IT EVOLVING TO CATER TO THE CHANGING NEEDS OF LUXURY TRAVELLERS IN THE COMING YEARS?
Our vision for Amari Watergate Bangkok is to continually set the gold standard in luxury hospitality. As the dynamics of luxury travel evolve, we see a deeper integration of technology to ensure seamless experiences, enhanced sustainable practices, and persistent innovation to uphold our position at the forefront of luxury hospitality. As a nod to our evolving identity and to more closely resonate with the spirit of the city, we are embracing a transition to be recognized as Amari Bangkok in the near future.